TO OUR VALUED CUSTOMERS,
Our commitment to the health and safety of our customers continues to be our number one priority during this uncertain time. Aquanaut is constantly reviewing updated protocols and mandates from Public Health and the Ontario Government to ensure our customers and employees stay safe.
With regard to our operations, we are pleased to announce that our service department will remain open at this time, as our industry qualifies as a service under the list of “essential workplaces” put forth by the Ontario Government.
As a company, Aquanaut provides service and support to maintain the safety and sanitization of residential swimming pools. Without proper chemical treatment and filtration, swimming pool water will become stagnant which could potentially lead to the development of bacteria and harmful pathogens.
Please call our office or email us at firstname.lastname@example.org to book your pool opening or for any other service requirements.
Presently, for customer safety, our retail store will remain closed. However, we are providing a convenient ordering service with side door pick up to ensure your pool supply needs are met, including free water testing. Please call ahead with a credit card and we will have your order ready.
As we navigate through Covid-19, we will be adhering to our mandated hygiene and sanitization procedures, including proper hand washing, extensive sanitization of products and equipment, and of course practicing “social distancing.”
Staff members who feel ill will be asked to stay home. Staff who have flu like symptoms are being asked to contact their local healthcare provider for medical assessment. We will continue to be proactive in our efforts and would like to thank you for sticking by us during this time.
The Aquanaut Pool Services team